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Alliance Partner Webcast for Solutions Providers
TEMIA, will host an online forum for Solutions Providers that want to extend their capabilities...
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Alliance Partner Webcast for Solutions Providers
TEMIA, will host an online forum for Solutions Providers that want to extend their capabilities through business partners. The range of offerings include international capabilities, Telecom Expense Management (TEM) software, wireless mobility and MDM capabilities, mobile software solutions, offshore back office TEM services, rate and tariff libraries, Call Accounting, professional services and more.

The webcast is Thursday, February 9 at 10:45 AM Eastern Standard Time. Presidents of companies and business development managers that want to evaluate new TEM capabilities should attend. This webcast is open to members and non-members of TEAMIA. Presenters will explain key benefits and features that make their offerings attractive for channel partners. Register online to attend this webcast.

Michael Yokay, director of sales and client services for CCMI, explains “As a TEMIA member, we are better positioned to collaborate with other industry leaders. CCMI’s essential rate databases and online data intelligence solutions couple with the service offerings of other TEMIA members to create powerful, money-saving solutions for all of our clients and partners.”

Chris Lee, managing director of Invoice IQ, stated, “our mission is to enhance the business capabilities of TEM providers – that is why we joined TEMIA. Our invoice translation service normalizes telecom invoice data, from any service provider for all telecom services, into one standard universal format – dramatically reducing invoice management costs. This allows TEM firms to focus on differentiating their software and services.”

Greg McIntyre CEO of The Tellennium Group added, “our winning proposition provides a service that saves clients a large percentage of their telecom spend - at no net cost to them. Also, Tellennium’s agents are paid recurring commissions, and they benefit from client retention rates that we believe are among the highest in the industry.”

Many members joined TEMIA for networking opportunities and ways to expand their capabilities. TEM has grown to become much more than expense management. It is the convergence of wireline, mobile services, device management, security and new applications that call for financial management and use of advanced reporting with robust business analytics. The Alliance Partner Showcase offers an online forum to meet the challenges of a rapidly evolving industry with opportunities to learn about offerings and business alliances. Solutions providers should register today to attend the online forum.

 
TEMIA Recommends Employers Update Mobile Policies and Enforcement, in Response to NTBS Call for Ban on Driver Use of Mobile
The Telecom Expense Management Industry Association, the authoritative voice for Telecom Expense Management (TEM), Wireless Expense Management (WEM), Mobile Device Management (MDM) and Solutions Providers in related areas, is calling for employers to update their mobile policies and enforcement mechanisms.

This comes after the National Transportation Safety Board (NTBS), called for a ban on driver use of personal electronic devices (PEDs). An investigation into a 2010 highway accident with two deaths and 38 injuries found that a driver had sent 11 text messages preceding the multi-vehicle accident.

More than 3,000 people lost their lives last year in accidents due to driver distractions. A Virginia Tech study found that accidents are 163 times more likely if drivers text, e-mail, or access the Internet. The NTBS recommendation applies to hands-free and hand-held phones, and it exceeds existing state laws on texting and mobile phone use while driving. This call for a ban is unlikely to become a law because the NTBS does not regulate transportation. Each state will have to pass laws on its own, and there is a cost to government regulations. However, headlines calling for a cell phone ban grab people’s attention.

TEMIA is recommending that employers use this news as a catalyst to update their mobile policies and manage risk in four areas:

  • Danger from use of mobile devices while operating vehicles
  • Acceptable use standards to limit company liability for inappropriate actions by employees
  • Data on devices from session hijacking, malware, viruses or theft of devices
  • Excessive spending
Gregg Smith, CEO of Proximiti Communications and software developer of CellTRAKR, a compliance management tool for companies, comments, "Companies are increasingly aware that if their employees are in accidents involving employee use of cell phones it is very likely that they will be named as a defendant in the lawsuit. This is particularly true if the cell phone is necessary for employees to perform their jobs. Therefore, it is imperative that companies adopt stringent policies. They must also consider if they have tools to reduce risks and insure compliance with mobile policies."

“For several years, we have been recommending that companies have explicit clauses in their wireless policy prohibiting ALL cell phone use while driving. We also recommend all users sign an acceptable use policy. This call for a ban on use while driving makes it more important to have the appropriate language and wireless policy whether it is a company with 2 employees or 20,000 employees. Not having appropriate language in a mobile policy exposes companies to significant litigation risk in the event of employee accidents while using mobile devices,” added John Perri, president of Comview Corporation.

“Bans on texting and handheld cell phone use while driving can save lives; employers should not wait for new laws before they act. Organizations need to understand that corporate liability for employees that get into accidents when they use devices while driving extends to BYOD (Bring Your Own Device) and individual liable plan employees. Employers need to institute strong corporate wireless policies with clear mechanisms to enforce policy”, stated Jim Elliott, telecom consultant with The Tellennium Group.

Leo Berz, director professional services for Telecom at Ecova added, “Proliferation and expanding use of wireless devices with proprietary data and client records require corporations to protect themselves. Employers may also be liable for employee actions from harassing calls or accidents while driving. Ecova recommends employers act to limit liability from wireless devices:

  1. Ensure collection of devices with removal of proprietary data when employees leave the company.
  2. Develop a comprehensive Acceptable Use Policy (with regular updates) to clearly identify inappropriate use of devices.
  3. Develop a program that requires and tracks employees’ acceptance of the Acceptable Use Policy.
  4. Maintain a complete inventory of all wireless devices with monthly updates.
  5. Make monthly usage and charges available to employees and their immediate supervisors to help curb costs.”

TEMIA members can help employers balance compliance monitoring with privacy concerns. Cost savings can pay for the program by optimizing service plans and eliminating wasteful spending. can help with policy updates and tools to monitor policy. Employers will see a solid ROI through policy updates, telecom cost reduction with risk mitigation from tools to monitor policy.

 
Telecom Expense Management Industry Association, TEMIA, Affirms Mission and Top Priorities at Boston Meeting
TEMIA provides networking opportunity for its members, sets new goals and discusses the future of TEM as it works to help member companies maximize their investments in the association.

 

 
TEMIA Members Comment on Bill Shock and the FCC and CTIA’s Wireless Usage Notification Guidelines

TEMIA Members Comment on Ending Unexpected Wireless Bills or Bill Shock for International Travelers

 
TEMIA Welcomes New Members: Avotus, Calvi and Revolve Mobile As It Plans for November Boston Meeting and Campaign to Add New Members

Telecom Expense Management Industry Association Welcomes New Members: Avotus, Calvi and Revolve Mobile As It Plans for November Boston Meeting and Campaign to Add New Members

 
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