What are the characteristics of a best-in-class inventory solution?
Answer
- The ability to capture attributes of various telecom service and equipment inventory across an enterprise.
- Being able to link service inventory to a contracted rate and track the billed item through rate assurance.
- The ability to track inventory for logical, physical, or financial entities within an enterprise.
- Use of a natural identifier—like a phone number, circuit ID, port ID, etc.—to preserve the uniqueness of each inventory item.
- Ability to capture changes to an inventory item automatically when such changes occur.
- Integrating inventory with provisioning and billing to enable automatic cross-process creation and update of items.
- The ability to relate one inventory item to another—like a port to a circuit, a toll-free number to its terminating inventory, etc.
- Extensive database querying abilities to enable inventory searches via a variety of query criteria.
- Flexibility and adaptability to accommodate new services introduced by vendors
- Multiple layers of security to ensure that authorized users can view and modify inventory based on their privilege credentials
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