FAQs Inventory Management Inventory Management What are the problems most frequently reported by companies regarding communications inventory management?
What are the problems most frequently reported by companies regarding communications inventory management?
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- Friday, 21 November 2008
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- The lack of a central management point for inventory. Organizations maintaining multiple inventory databases and spreadsheets find it impossible to gain accurate, real-time inventory information.
- Inventory database is outdated because manual processes are required for updating the database. If maintaining an accurate inventory involves substantial manual record keeping, the system can fall victim to time and resource demands: if no one has stayed on top of the situation you’re left information that is incorrect and obsolete.
- Inventory is not integrated with the provisioning process. If inventory and provisioning don’t speak to each other, you won’t know what you need because you don’t know what you have. When inventory is tightly integrated with provisioning, service moves, adds, changes, and disconnects (MACD) are kept accurate and are updated automatically.
- There is no way to report or allocate on inventory by location or by financial entity like a cost center. Whether your organization has two locations or 2,000 the scenario is the same: which location or cost center do you charge for an inventory item if you don’t know where it is being used?
- It is a huge challenge to verify if an item being billed is indeed being used. Often services are upgraded or ordered through a different vendor and the earlier service is not disconnected in time and continues to bill.
- Inventory information isn’t available to groups outside of telecom. The ability to monitor certain mission-critical services requires that internal groups like a Network Operations Center (NOC) have access to up-to-date inventory information.
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